From reporting a pothole to requesting trash pickup, the City of Cleveland is here to help you.

Submit code violation complaints, report bug infestations, housing, safety and security concerns.

Speak with a knowledgeable Citizen Support Specialist 24/7 by calling 311 today.

Please call 911 in case of emergency.

We can help.

Get assistance for your social service needs 24 hours a day. Se habla Espanol.

United Way 2-1-1 Help Center provides free and confidential access to government, health and social service programs.

Dial 211 to connect.

Legal Aid uses the power of the law to improve safety and health, promote education and economic security, secure stable and decent housing, and improve accountability and accessibility of government and justice systems. Tenant Info Line: 216-861-5955

United Way and Legal Aid are working together to provide legal help to tenants facing eviction so those tenants may stay in their homes or locate better housing. Right to Counsel in Cleveland (RTC-C) is a right for certain Cleveland residents in eviction cases.

Call: 216.861.5835

Individuals facing financial challenges such as eviction, foreclosure, utility shut-offs, or property tax delinquency may qualify for federal aid, including up to 12 months of rental assistance, help preventing foreclosure, utility bill support, and up to $7,500 for property tax delinquency. Eligibility, especially for those aged 55 and older, can be determined by contacting ESOP at esopreceptionist@benrose.org or calling 216.791.8000

Ward 4 Councilwoman Deborah Gray

216.664.4941

dgray@clevelandcitycouncil.org

Ward 6 Councilman Blaine Griffin

216.664.4234

bgriffin@clevelandcitycouncil.org

*Councilman Griffin also serves as Council President

CHN can help with your housing and related needs. We offer affordable housing and homeownership opportunities in Cleveland and inner-ring suburbs. For those living in Cuyahoga County, Ohio, we also provide utility bill assistance, foreclosure/eviction prevention services, free tax preparation, financial and student debt counseling, and many group classes (e.g., homebuyer preparation, computer, and Internet). For Cuyahoga County residents and surrounding counties, we provide energy and weatherization services to eligible households (e.g., home insulation, refrigerator replacement). Phone: (216) 574-7100

Step Forward aims to assist individuals and families facing financial hardships in Cleveland and other areas. Providing resources, guidance, and support to help people avoid foreclosure, manage housing-related financial challenges, and access available assistance programs. They offer services such as foreclosure prevention counseling, mortgage assistance, and guidance on accessing various financial aid programs aimed at housing stability. Call (216) 696-9077 to speak to a representative.

As a tenant, you have important rights that can help protect you during disputes with your landlord. If you need to go to Cleveland Housing Court, you can expect a civil component that deals with landlord-tenant issues like evictions, repairs, and rent payments. Housing Court Specialists are also available to provide help and information related to housing concerns in Cleveland. Call a Housing Court Specialist: (216) 664-4295

Programs and Assistance Available such as Home Energy Assistance Program (HEAP), Home Support Services, Home-Delivered Meals, Options for Independent Living, and more.